Customer service representative with English & Czech

Also suitable for graduates, parents on maternity and parental leave

Trouw Nutrition Biofaktory s.r.o. is a traditional manufacturer and supplier of premixes of feed additives, vitamin-mineral supplements, feeds, vitamin concentrates and veterinary preparations for livestock and pets. For more than 20 years, we have been offering a wide range of products for all animals and a well-founded advisory service for large breeds and small farmers. We also export a large part of our products abroad.


As a member of our team, you will:

  • be responsible for activities involving the receipt and processing of orders;
  • administration associated with the operation of the department;
  • participates in securing deliveries to abroad;
  • supports export delivery with customers (solving their questions, sales support);
  • collaborates with other colleagues across the company;
  • updates data in relevant systems (CRM);
  • looks for ideas to optimize processes and workflows.

We are looking for:

  • a team player with high communication skills
  • ability to work independently
  • with experience from the international environment an advantage
  • a reliable person with a friendly spirit and a positive attitude. 


Your qualifications:

  • min. completed High school;
  • experience in a similar role (call-centers, shared services centers, etc.);
  • knowledge of MS Office and other internal systems (SAP or similar) is a must;
  • fluent English + Czech (necessary). 

We offer:

  • interesting financial rewards;
  • long-term cooperation in a living, international organization, boasting an interesting history and offering opportunities to learn and grow;
  • great opportunity for career path and development within the organization;
  • annual bonuses according to the company's results;
  • meal allowance 120 CZK;
  • 5 weeks of vacation + 3 sick days;
  • education support (language and other professional courses);
  • flexible working hours/working from home;
  • pension/life insurance contribution;
  • notebook/smart-phone /company tariffs;
  • discounts on our company products;

  • location: Prague 20 - Horni Pocernice. 

Information about position:

Trouw Nutrition Biofaktory s.r.o.,
Tereza Sejkorova
Na Chvalce 2049/11, 19300 Horní Počernice, Česká republika
+420 730 575 789